The Commission publishes a guide that outlines its approach to handling a complaint under the Recruitment Principles. The guide to bringing a complaint to the Civil Service Commission (PDF, 10 pages, 276KB)
explains what you should do, how we decide whether to accept your request for a complaint investigation, and how we will go about our investigation.
The Commission can only accept complaints about external competitions. Internal competitions including promotion are outside of our remit (unless they are chaired by one of our Commissioners).firstname.lastname@example.org
Civil Service Commission
1 Horse Guards Road
London SW1A 2HQ
Phone: 020 7271 0831
You may also find it beneficial to look at the Outcome of Recruitment Complaints
brought to the Commission to get an understanding on the types of complaints we investigate.