If a civil servant believes s/he is being required to act in a way which conflicts with the Civil Service Code
or becomes aware of the actions of another civil servant which conflicts with the Code, s/he should:
The department or agency must consider the concern and make sure that the civil servant is not penalised for raising it.
A civil servant may want to raise their concern with the department or agency informally at first, but he or she must normally raise it formally under the Code before referring the complaint to the Commission.
If you are a civil servant who has raised a concern under the Code, and do not believe you have received a reasonable response, you may bring a complaint to the Commission.
Our guide The Civil Service Code: A guide for civil servants bringing an appeal to the Civil Service Commission
explains what you should do, how we decide whether to accept your request for a complaint investigation, and how we will go about our investigation.
It will help you, and us, if you consult the guide before you bring your complaint to us.
You can either write directly to the Commission, or through the person in your department or agency who considered your concerns. He or she can add comments in a covering note but cannot make amendments to the complaint itself.