Outcome of Recruitment Complaints 2015-2016

Month Concluded Department Summary Outcome
March 2016 Health & Safety Laboratories Complaint about use of GIS scheme and reasonable adjustments No breach found - See Findings and Recommendations
February 2016 Government Legal Department Complaint about scoring and competencies Breach found - See Findings and Recommendations
HM Courts & Tribunals Service Complaint about recruitment process for a position that was subsequently withdrawn Breach found - Information no longer held
Cabinet Office Complaint about criteria used to evaluate application and operation of the Guaranteed Interview Scheme No breach found - Information no longer held
January 2016 Department for Work and Pensions Complaint about interview process No breach found – Information no longer held
Her Majesty’s Revenue and Customs Complaint about delays in the receipt of test results Complaint not yet raised within Department – referred back to Department
Government Digital Service Complaint about application documentation requirements and scoring No breach found – Information no longer held
December 2015 Foreign and Commonwealth Office Complaint about unclear deadline for applications Complaint not yet raised within Department – referred back to Department
Home Office Complaint about scoring and competencies Out of scope – internal recruitment exercise
National Offender Management Service Complaint about lack of feedback Out of scope – internal recruitment exercise
November 2015 Insolvency Service Complaint about advice given regarding applying for vacancies Breach found – See Findings and Recommendations
Ministry of Defence Concerns about transfer under TUPE Out of scope – not within remit
National Offender Management Service Complaint about time taken for Department to decide whether complainant could apply for job Referred back to Department
October 2015 National Offender Management Service Complaint about feedback Out of scope – internal recruitment exercise
Her Majesty’s Revenue and Customs Complaint that application was unsuccessful Complaint not yet raised within Department – referred back to Department
Government Digital Service Complaint about feedback Complaint not yet raised within Department – referred back to Department
National Offender Management Service Complaint about terms and conditions of reinstatement Out of scope
September 2015 Department for Work and Pensions Complaint about inability to be reinstated Out of scope
Department for Energy and Climate Change Complaint about application process Complaint not yet raised within Department – referred back to Department
Department for Work and Pensions Complaint regarding the salary awarded to a successful candidate No breach found – salary was in advertised range
Land Registry Complaint about not receiving interview under Guaranteed Interview Scheme Matter resolved – Department agreed to grant complainant interview
July 2015 Her Majesty’s Revenue and Customs Complaint about sifting criteria No breach found - Findings and Recommendations not published at request of the complainant
Home Office Complaint about application process Complaint not yet raised within Department – referred back to Department
Ministry of Defence Complaint made regarding the recruitment process and qualifying criteria Breach found – information no longer held
June 2015 Cabinet Office Complaint relating to short listing process See Findings and Recommendations
Ministry of Defence Complaint about volume exercise See Findings and Recommendations
Fast Stream Recruitment Complaint over removal from competition Information no longer held
Department for Work and Pensions Complaint about short time frame Information no longer held
May 2015 Ministry of Justice Complaint over sifting process Information no longer held
April 2015 Her Majesty’s Revenue and Customs Complaint over test centre process Information no longer held
Home Office Complaint over interview process Complaint not yet raised within Department – referred back to Department
Ministry of Justice Complaint over sift process Complaint not yet raised within Department – referred back to Department
Foreign and Commonwealth Office Complaint over difficulty applying for role Complaint not yet raised within Department – referred back to Department
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