| April |
Home Office |
Code complaint, asked to confirm whether or not there has been a departmental investigation. |
Out of scope - Non civil servant |
| Ministry of Justice |
Complaint that the National Probation Service were storing inaccurate information for the purpose of risk assessment |
Referred back to the Department for investigation |
| Department for Work and Pensions |
Complaint about a civil servant accessing records without cause. |
Referred back to the Department for investigation |
| Other |
Complaint about Hull City Council. Initial complaint not under the prism of the Civil Service Code. |
Complaint out of scope. |
| May |
Her Majesty's Revenue and Customs |
HMRC,Code complaint, asked to confirm whether the person was a Civil Servant |
Complainant not a Civil Servant |
| Other |
Complaint about a civil servant breaking the code. |
Complainant not civil servant. |
| Other |
Complaint about issues in schools |
Complainant not civil servant, and neither are teachers. |
| Ministry of Defence |
Civilian in Gibraltar denied permission to stand for election in Parliament of Gibraltar |
Out of scope - HR issues |
| Department for Work and Pensions |
Bullying/harassment |
Out of scope - HR issues |
| Department for Transport |
Code complaint. Litigation and disciplinary process ongoing. |
CSC cannot accept complaints due to litigation. |
| DH |
Code complaint. Complainant believed it had already been investigated in the Department. In/out of scope Submission made. |
No departmental Code complaint so cannot be considered on appeal. |
| June |
Ministry of Justice |
Continuation long standing complaint |
Out of scope |
| Ministry of Defence |
Complaint about behaviour in the Department. |
Out of scope - HR issues |
| Other |
Complaint about the handling of a case by Civil Service Pensions. |
Out of scope - MyCSP not staffed by civil servants. |
| Other |
Complaint against LGSCO |
Out of scope - LGSCO is not staffed by civil servants. |
| Her Majesty's Courts & Tribunals Service |
Complaint about recruitment campaign. |
Out of scope - complainant must be an existing Civil Servant to complain under code. |
| July |
Other |
Complaint that he/she was dismissed from employment |
Complainant did not reply to requests for further information |
| Other |
Complaint about comments about an MP in a newspaper |
Directed to Propriety and Ethics |
| Other |
Complaint about the behaviour of the civil service towards the opposition party |
Presumed not to be a civil servant, so directed to complain in the usual way, via department and MP & PHSO. |
| Other |
Complaint about a civil servant being a member of a political party. |
Closed - no breach |
| Department for Work and Pensions |
Complaint about a civil servant's behaviour |
Out of scope - HR issues |
| Insolvency Service |
Complaint about HR issues |
Out of scope - HR issues |
| Other |
Complaints from outside the UK regarding issues that are out of scope |
Out of scope - passed complaint on to relevant body |
| August |
Cabinet Office |
Complaint about GRS not obeying law |
Out of scope - directed to HMRC and HR |
| Other |
Complaint about a local Councillor |
Out of scope - neither party a civil servant |
| Ministry of Justice |
Complaint about potential HR matter |
Referred back to the department for investigation |
| Cabinet Officer |
Complaint about HR issues |
Out of scope |
| Other |
Complaint about an email sent to civil servants by the PM. |
Out of scope - the PM is not a civil servant, therefore not bound by the Code |
| Other |
Complaint about proroguing of parliament |
Out of Scope - Not considered under the Code |
| Office for National Statistics |
Complaint about a grievance procedure |
Out of Scope - Employment Law |
| Government Legal Department |
Complaint about an ongoing tribunal case |
Referred back to the department - Commission cannot investigate until tribunal has finished. |
| September |
Department for International Trade |
Complaint about a grievance issue |
Out of Scope - Not considered under the Code |
| Foreign and Commonwealth Office |
Complaint about Brexit Scripts |
Referred back to Department for Code investigation |
| Her Majesty's Treasury |
Complaint about a tweet about Brexit |
Out of scope - not an existing civil servant |
| Department for Work and Pensions |
Complaint about how a case was handled |
Out of scope - not an existing civil servant |
| Other |
Complaint about misconduct of a non-civil servant |
Out of Scope - advised on who to contact |
| Other |
Complaint about a civil servant |
Referred back to Department |
| Ministry of Defence |
Complaint about data sharing and behaviour of colleagues |
Not in scope - referred to relevant bodies/department |
| Cabinet Office |
Complaint about government adverts about leaving the EU |
Referred back to Department |
| Home Office |
Asking whether swearing in the office is a breach of the Code |
Advised on the Code and referred back to Department - potential HR matter |
| October |
HM Revenue & Customs |
Complaint about the relationship with line management |
Out of scope - HR issues are not considered under the Code. |
| Unknown |
Complaint about HR issues. |
Out of scope - HR issues are not considered under the Code. |
| Department for Education |
Complaint about an alleged breach of the Code. |
Out of scope - complainant must be an existing Civil Servant to complain under code. |
| Ministry of Defence |
Complaint about a staff relationship. |
Referred back to Department |
| Her Majesty's Revenue and Customs |
Complaint about decisions made around customer tax penalties. |
Click here to see case summary for more information. |
| Department for Work and Pensions |
Complaint about staff activity on social media. |
Out of scope - complainant must be an existing Civil Servant to complain under code. |
| Department for Exiting the European Union |
Complaint that staff were being asked to breach the Code through completing their duties. |
Referred Back to Department |
| Ministry of Justice |
Complaint about a dismissal. |
Out of scope - HR issues are not considered under the Code. |
| HM Prison and Probation Service |
Complaint about a Dismissal. |
Out of scope - HR issues are not considered under the Code. |
| November |
Department for Environment, Food and Rural Affairs |
Complaint that staff had breached the Code when handling a recruitment campaign |
Referred back to department |
| Home Office |
Complaint about a Code breach in the Home Office |
No further contact from the complainant. |
| HM Revenue & Customs |
Complaint about the Civil Service Management Code. |
Out of Scope - the Civil Service Management Scope is not within CSC's remit. |
| Department for Transport |
Complaint about HR issues |
Out of scope - HR issues are not considered under the Code. |
| The Scottish Government |
Complaint about staff activity on social media. |
Referred back to the department. |
| Ministry of Housing Communities and Local Government |
Complaint about a staff member's conduct outside of work |
Out of scope - complainant must be an existing civil servant to complain under the Code. |
| Ministry of Defence |
Complaint about HR issues. |
Out of scope - HR issues are not considered under the Code. |
| Department for Work and Pensions |
Complaint about behaviour of civil servant in a job centre |
Out of scope - complainant must be an existing civil servant to complaint under the Code. |
| HM Revenue & Customs |
Complaint about the use of resources. |
Closed - No further contact from complainant. |
| Department for Transport |
Complaint about the conduct of a civil servant. |
Out of scope - complainant must be an existing civil servant to complaint under the Code. |
| Unknown |
Complaint about the conduct of a Special Advisor. |
Out of Scope - Individual was no longer a Special Advisor. |
| Ministry of Justice |
Complaint about HR issues. |
Out of scope - HR issues are not considered under the Code. |
| December |
The Crown Office and Procurator Fiscal Services |
Complaint about the conduct of staff in their handling of a recruitment campaign. |
Closed - no investigation due to conflicting information. |
| Department for Education |
Complaint about HR issues. |
Out of scope - HR issues are not considered under the Code. |
| Food Standards Agency |
Complaint about advice given to a client. |
Closed - No further contact from complainant. |
| Ministry of Defence |
Complaint about surveillance. |
Referred back to the Department. |
| Unknown |
Complaint about staff Social Media activity. |
Out of scope - complainant must be an existing civil servant to complaint under the Code. |
| Ministry of Justice |
Complaint about conduct of staff. |
Referred back to the department. |
| Unknown |
Complaint about a Member of Parliament. |
Out of scope - Ministers are not bound by the Civil Service Code. |
| Ministry of Defence |
Complaint about bullying and harrassment. |
Out of scope - HR issues are not considered under the Code. |
| Ministry of Defence |
Complaint about bullying and harrassment. |
Out of scope - HR issues are not considered under the Code. |
| Department for Work and Pensions |
Complaint about policy decisions. |
Out of scope - complainant must be an existing civil servant to complaint under the Code. |
| Department for Business, Energy & Industrial Strategy |
Complaint about department's outsourcing activities. |
Out of scope - complainant must be an existing civil servant to complaint under the Code. |
| January |
Department for Work and Pensions |
Complaint about staff conduct. |
No further contact from the complainant. |
| HM Land Registry |
Complaint about Civil Service salary and pension |
Out of scope - HR issues are not considered under the Code. |
| Health and Safety Executive |
Complaint about funding in the department. |
Referred back to department |
| Unknown |
Complaint about staff Social Media activity. |
Out of scope - complainant must be an existing civil servant to complaint under the Code. |
| Home Office |
Complaint about a Civil Service Pension |
Out of scope - HR issues are not considered under the Code. |
| Other |
Complaint about issues in a non-government organisation. |
Out of scope - not within the Civil Service. |
| UK Space Agency |
Complaint about the conduct of an ex-civil servant. |
Out of scope - complainant must be an existing civil servant to complaint under the Code. |
| Department of Work and Pensions |
Complaint about a dismissal. |
Out of scope - HR issues are not considered under the Code. |
| Ministry of Justice |
Complaint about the conduct of a District Judge. |
Out of scope - complainant must be an existing civil servant to complaint under the Code. |
| February |
Maritime and Coastal Agency |
Complaint about the contracts of shift workers |
Referred back to the department. |
| HM Revenue & Customs |
Complaint about various HR issues |
Out of scope - HR issues are not considered under the Code. |
| Defence Equipment and Support |
Complaint about the tone of email received. |
Referred back to the department. |
| Department for Work and Pensions |
Complaint about HR issues |
Out of scope - HR issues are not considered under the Code. |
| Department for Work and Pensions |
Complaint about policy decisions. |
Referred back to department |
| Government Internal Audit Agency |
Complaint about various HR issues |
Referred back to department. |
| March |
Ministry of Defence |
Query about whether certain actions constitute a Code breach. |
Other |
| Ministry of Justice |
Complaint about a court hearing |
Out of scope - complainant must be an existing civil servant to complaint under the Code. |
| Ministry of Defence |
Complaint about Contractors |
Out of scope - Contractors are not within the scope of the Code |
| Unknown |
Complaint about a social worker. |
Out of scope - complainant must be an existing civil servant to complaint under the Code. |
| April 2020 |
Ministry of Justice |
Complaint about recruitment process |
UPHELD - see Findings and Recommendations |
| November 2020 (Received in 2019/20 concluded in 2020/21) |
Department for International Development |
Complaint about a Code investigation |
UPHELD - see Findings and Recommendations |
