Outcome of Recruitment Complaints 2017-2018

Month Concluded Department Summary Outcome
March 2018 Ministry of Defence / Defence Equipment & Support Complaint about application process Breach found - See Findings and Recommendations
Department for Business, Energy and Industrial Strategy Complaint about contract workers Closed – Out of scope
Name of department not provided Complaint about HR Issue Closed – Out of scope
Companies House Complaint about internal vacancies Closed – Out of scope
Department for Education Complaint about travel expenses Closed – Out of scope
Department for Education Complaint about the application process Closed – referred back to Department
Department for Education Complaint about recruitment process Closed – referred back to Department
Food Standards Agency Complaint regarding Fair and Open competition Closed – referred back to Department
Department for Environment, Food and Rural Affairs Complaint about discrimination Closed – Out of scope
Ministry of Defence Complaint about HR issue Closed – Out of scope
Department for Business, Energy and Industrial Strategy Complaint regarding Fair and Open competition Closed – referred back to Department
Department for Work and Pensions Complaint regarding Fair and Open competition Closed – Out of scope
Department for Work and Pensions Complaint regarding Fair and Open competition Closed – referred back to Department
Her Majesty’s Revenue and Customs Complaint about security vetting Closed – Out of scope
Name of department not provided Complaint about sift results Closed – referred back to Department
February 2018 Scottish Government Complaint regarding Fair and Open Competition Closed – Out of scope
Welsh Government Complaint regarding Fair and Open Competition Closed – referred back to Department
Department for Work and Pensions Complaint about Guaranteed Interview Scheme Closed – referred back to Department
Department for Work and Pensions Complaint about Customer Service Closed – Out of scope
Home Office Complaint about reserve list Closed – referred back to Department
Ministry of Justice Complaint about Fair and Open competition and GIS Closed – referred back to Department
Ministry of Justice Complaint about internal vacancy Out of Scope
Cabinet Office Complaint about the Early Diversity Internship Programme Closed – referred back to Department
Department for Working Pensions Complaint about GIS Closed – referred back to Department
January 2018 Defence, Equipment and Support Complaint about Department selection process Closed – referred back to Department
Crown Office and Procurator Fiscal Service Complaint about interview process No breach - see Findings and Recommendations
Department for Working Pensions Complaint about security vetting Out of Scope
Defence Equipment & Support Complaint regarding Fair and Open competition Closed – referred back to Department
Her Majesty’s Prison Service Complaint about Sift results Complaint being considered
Government Project Delivery Profession Complaint about sift results Closed – referred back to Department
Government Digital Service Complaint about Department selection process Closed – referred back to Department
Home Office Complaint about sift results Closed – referred back to Department
Name of department not provided Complaint about process Out of Scope
Department for Work and Pensions Complaint about HR process Out of Scope
Name of department not provided Complaint about online tests Out of Scope
Name of department not provided Complaint about online tests Out of Scope
Department for Work and Pensions Complaint about online test results Closed – referred back to Department
ESTYN Complaint about interview results Out of Scope
Department Work and Pensions Complaint about online test results Closed – referred back to Department
Department Work and Pensions Complaint about part time working Closed – referred back to Department
Department for International Trade Complaint about application process Out of Scope
Her Majesty’s Courts and Tribunals Service Complaint regarding Fair and Open competition Closed – referred back to Department
Department for Transport Complaint regarding Fair and Open competition No breach - see Findings and Recommendations
Her Majesty’s Revenue and Customs Complaint about application process Out of Scope
Department for Work and Pensions Complaint about Sift results Closed – referred back to Department
Crown Prosecution Service Complaint about Guaranteed Interview Scheme Closed – referred back to Department
December 2017 Ministry of Justice Complaint about HR process Closed – referred back to Department
Department for Health Department application process Out of Scope
Her Majesty’s Revenue and Customs Complaint about HR decision Out of Scope
Department for Education Complaint about GIS Closed – referred back to Department
Ministry of Justice Sift results and request for feedback Out of Scope
Department for Exiting the European Union Complaint regarding Fair and Open competition Out of Scope
Ministry of Defence Complaint about HR issue Out of Scope
Home Office Complaint about security vetting Out of Scope
Medicines and Healthcare Products Regulatory Agency Complaint about conflict of Interest Breach found
Home Office Complaint regarding Fair and Open competition Closed - referred back to Department
November 2017 Name of department not provided Complaint about security vetting Closed - referred back to department
Home Office Complaint about security vetting Out of Scope
Home Office Complaint regarding Fair and Open competition Closed – referred back to Department
Cabinet Office Complaint about the Fast Stream application process Closed – referred back to Department
Ministry of Defence Complaint about security vetting Out of Scope
Department for Business, Energy and Industrial Strategy Complaint about HR issue Closed – referred back to Department
Her Majesty’s Treasury Complaint about sift results No breach - see Findings and Recommendations
Crown Prosecution Service Complaint about sift results Closed - referred back to Department
Ministry of Justice Complaint about application process Closed - referred back to Department
Department for Work and Pensions Complaint about security vetting Out of Scope
Department for Work and Pensions Complaint about the use of Reserve list Closed - breach found
Cabinet Office Complaint about HR issue Out of Scope
Department for Transport Complaint regarding Fair and Open Out of Scope
October 2017 Home Office Complaint about HR issue Out of Scope
Civil Service Jobs Application process Closed - referred back to Department
Ministry of Justice Complaint about interview results Closed - referred back to Department
Name of department not provided Complaint about interview results Out of Scope
Fast Stream Complaint about HR issue Out of Scope
Home Office Complaint about HR issue Out of Scope
Department for Work and Pensions Complaint about HR issue Out of Scope
Department for Digital, Culture, Media and Sport Complaint regarding Fair and Open competition Closed - referred back to Department
Her Majesty’s Revenue and Customs Complaint regarding Fair and Open competition Closed - referred back to Department
Civil Service Recruitment Complaint about HR issue Out of Scope
Rural Payments Agency Complaint about HR issue Out of Scope
Home Office Complaint about HR issue Out of Scope
UK Veterinary Inspectorate Complaint about HR issue Out of Scope
Her Majesty’s Prison and Probation Service Complaint regarding Fair and Open competition Closed – referred back to Department
Department for Work and Pensions Complaint about HR issue Out of Scope
Her Majesty’s Land Registry Complaint about HR issue Out of Scope
Department for International Development Complaint regarding Fair and Open competition No breach - see Findings and Recommendations
September 2017 Department for Transport Complaint regarding Fair and Open competition Closed – referred back to Department
Department for Transport Complaint regarding Fair and Open competition Closed – referred back to Department
Department for Work and Pensions Complaint regarding Fair and Open competition Closed – referred back to Department
Health and Safety Executive Complaint regarding Fair and Open competition Closed – referred back to Department
Civil Service Recruitment Complaint regarding Fair and Open competition Closed – referred back to Department
Department for Work and Pensions Complaint regarding Fair and Open competition Closed – referred back to Department
National Offender Management Service Complaint regarding Fair and Open competition Closed – referred back to Department
Civil Service Recruitment Complaint about HR issue Out of Scope
Ministry of Justice Complaint regarding Fair and Open competition Closed – referred back to Department
Cabinet Office Complaint regarding Fair and Open competition Closed – referred back to Department
Her Majesty’s Revenue and Customs Complaint regarding Fair and Open competition Closed – referred back to Department
Department for Education Complaint regarding Fair and Open competition Closed – referred back to Department
Department for Work and Pensions Complaint about HR issue Out of Scope
National Offender Management Service Complaint about HR issue Out of Scope
Her Majesty’s Revenue and Customs Complaint regarding Fair and Open competition Closed – referred back to Department
Animal and Plant Health Agency Complaint regarding Fair and Open competition Out of Scope
Her Majesty’s Courts and Tribunals Service Complaint regarding Fair and Open competition Closed – referred back to Department
Civil Service Recruitment Complaint regarding Fair and Open competition Closed – referred back to Department
Her Majesty’s Revenue and Customs Complaint regarding Fair and Open competition Closed – referred back to Department
Her Majesty’s Prison and Probation Service Complaint regarding Fair and Open competition Closed – referred back to Department
August 2017 Civil Service Recruitment Complaint regarding Fair and Open competition Out of Scope
Civil Service Recruitment Complaint regarding Fair and Open competition No breach - see Findings and Recommendations
Crown Office and Procurator Fiscal Service Complaint regarding Fair and Open competition Closed – referred back to Department
Home Office Complaint regarding Fair and Open competition Closed – referred back to Department
Food Standards Agency Complaint regarding Fair and Open competition Closed – referred back to Department
Department Work and Pensions Complaint regarding Fair and Open competition Out of Scope
Health and Safety Executive Complaint regarding Fair and Open competition Out of Scope
Cabinet Office Complaint regarding Fair and Open competition Out of Scope
Attorney General’s Office Complaint regarding Fair and Open competition Closed – referred back to Department
Her Majesty’s Revenue and Customs Complaint regarding Fair and Open competition No breach - See Findings and Recommendations
Government Legal Department Complaint regarding Fair and Open Competition Out of Scope
July 2017 Cabinet Office Complaint regarding Fair and Open competition No breach - Findings and Recommendations
Department for Work and Pensions Complaint about HR issue Out of Scope
Department for Work and Pensions Complaint regarding Fair and Open competition Breach found - see Findings and Recommendations
Department for Transport Complaint regarding Fair and Open competition Closed - referred back to Department
Shared Services Connected Ltd (CSHR) Complaint about HR issue Out of Scope
National Offender Management Service Complaint about HR issue Out of Scope
Ministry of Defence Complaint regarding Fair and Open competition Out of Scope
Department for Education Complaint regarding Fair and Open competition Closed - referred back to Department
UK Veterinary Inspectorate Complaint about outcome of sift Closed - referred back to Department
Department for Education Complaint about HR issue Closed - referred back to Department
Ministry of Defence Complaint regarding Fair and Open competition Closed - referred back to Department
National Offender Management Service Complaint about HR issue Closed - referred back to Department
Shared Services Connected Limited (CSHR) Complaint about HR issue Closed - referred back to Department
Cabinet Office Complaint about outcome of sift Closed - referred back to Department
Department for Work and Pensions Complaint about outcome of sift Closed - referred back to Department
Department for Work and Pensions Complaint about HR issue Closed - referred back to Department
Government Digital Service Complaint about sift results Breach found - see Findings and Recommendations
Health and Safety Executive Complaint about application process Closed - referred back to Department
June 2017 UK Veterinary Inspectorate Complaint about interview process Closed - referred back to Department
UK Veterinary Inspectorate Complaint about interview process Closed - referred back to Department
Department for Education Complaint about HR issue Out of Scope
Public Health England Complaint about HR issue Out of Scope
Department for Business, Energy and Industrial Strategy Complaint about Guaranteed Interview Scheme (GIS) Closed - referred back to Department
Department for Work and Pensions Complaint about Guaranteed Interview Scheme (GIS) Closed - referred back to Department
Ministry of Justice Complaint about HR issue Out of Scope
Her Majesty’s Prison Service Complaint about interview results Closed - referred back to Department
Her Majesty’s Revenue and Customs Complaint about interview process Closed - referred back to Department
Land Register Complaint about Fair and Open competition Closed - referred back to Department
Department for Work and Pensions Complaint about interview results Closed - referred back to Department
Her Majesty’s Revenue and Customs Complaint about HR issue Out of Scope
Department for Trade Complaint about sift results Closed - referred back to Department
Valuation Office Agency Complaint about essential requirements Closed - referred back to Department
Her Majesty’s Treasury Complaint about outcome of interview Closed - referred back to Department
Defence Equipment and Support Complaint about interview process Breach found - see Findings and Recommendations
May 2017 Crown Prosecution Service Complaint about interview process Closed - referred back to Department
Government Digital Service Complaint about recruitment process Closed - referred back to Department
Department for Work and Pensions Complaint about Guaranteed Interview Scheme and reasonable adjustments Out of Scope
Civil Service Recruitment Complaint about online tests Closed - referred back to Department
Department for Work and pensions Complaint about reserve lists Out of scope
Not specified Complaint about GIS Closed - referred back to Department
Borders Force Complaint about sift results Closed - referred back to Department
HMRC Complaint about outcome of interview Closed - referred back to Department
Valuations Office Agency Complaint about sift results No breach - see Findings and Recommendations
National Crime Agency Complaint about NCA’s complaints process Closed - referred back to Department
Valuations Office Agency Complaint about sift results Closed - referred back to Department
Marine and Coastguard Agency Complaint about sift results Closed - referred back to Department
Office of National Statistics Complaint about sift results Closed - referred back to Department
Ministry of Justice Complaint about security vetting Out of Scope
Office of the Public Guardian Complaint about stage 2 campaign Out of Scope
Government Digital Service Complaint about recruitment process Closed - referred back to Department
Department for Work and Pensions Complaint about sift results Closed - referred back to Department
Department for Work and Pensions Complaint about sift results Closed - referred back to Department
Register of Scotland Complaint about interview process Breach found - see Findings and Recommendations
Her Majesty’s Revenue and Customs Complaint about interview pre-employment checks Closed - referred back to Department
Department for Transport Complaint about sift results Closed - referred back to Department
Ministry of Justice Complaint about Recruitment process Closed - referred back to Department
Home Office Complaint about interview process Closed - referred back to Department
Civil Service HR Complaint about Fast Stream Recruitment process Closed - referred back to Department
Ministry of Justice Complaint about online tests Closed - referred back to Department
Department for Health Complaint about HR issue Out of Scope
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