| MONTH CASE CONCLUDED |
DEPARTMENT |
CASE SUMMARY |
OUTCOME |
| March |
Ministry of Defence |
Complaint about bullying and harassment |
OUTSIDE REMIT – HR Management matters |
| March |
Department for Business Energy and Industrial Strategy |
Complaint about treatment when employed as a contractor |
OUTSIDE REMIT – complainant not a civil servant |
| March |
Food Standards Agency |
Complaint about senior staff in relation to performance assessment |
OUTSIDE REMIT – HR Management matters |
| March |
Department for International Development |
Complaint about operational decision in Department |
Referred back to Department. Not yet considered under Code |
| March |
Department for Business Energy and Industrial Strategy |
Complaint about impartiality of senior manager |
Referred back to Department. Not yet considered under Code |
| March |
Department for Work and Pensions |
Complaint about behaviour of JCP civil servant |
OUTSIDE REMIT – complainant not a civil servant |
| March |
Ministry of Defence |
Complaint in relation to dismissal |
OUTSIDE REMIT – HR Management matters |
| March |
Her Majesty’s Revenue and Customs |
Complaint in relation to dismissal |
OUTSIDE REMIT – HR Management matters |
| February |
Department for Communities and Local Government |
Complaint in relation to publication of book. |
OUTSIDE REMIT – Complainant not a civil servant |
| February |
Office for National Statistics |
Complaint about member of staff |
OUTSIDE REMIT – Complainant not a civil servant |
| February |
Driver and Vehicle Standards agency |
Complaint about downgrading of end of year performance marking |
OUTSIDE REMIT – HR Management matters |
| January |
Not provided |
Complaint about civil servants in children’s services |
OUTSIDE REMIT – Complainant not a civil servant |
| January |
Not provided |
Complaint about civil servant |
OUTSIDE REMIT – Complainant not a civil servant |
| January |
Driver and Vehicle Standards Agency |
Complaint about handling of personal data |
Referred back to Department. Not yet considered under Code |
| December |
Financial Services Ombudsman |
Corruption |
OUTSIDE REMIT – Ombudsman not Civil Service and complainant not a civil servant |
| December |
MI5 |
Complaint about breach of Code at MI5 |
OUTSIDE REMIT – Security Services not covered by scope of Commission |
| December |
Ministry of Defence |
Conduct of staff in Fast Stream recruitment |
OUTSIDE REMIT – HR Management matters |
| December |
Not given |
Complaint about management actions surrounding disciplinary action |
OUTSIDE REMIT – HR Management matters |
| December |
Not given |
Non specific complaint about breach of Civil Service Code |
OUTSIDE REMIT – Complainant not a civil servant. |
| December |
Department for Work and pensions |
Complaint about medical assessments in Department |
Referred back to Department. Not yet considered under Code |
| November |
Foreign and Commonwealth Office |
Complaint about disciplinary procedures |
OUTSIDE REMIT – HR Management matters |
| November |
Department for Work and Pensions |
Complaint about data manipulation |
OUTSIDE REMIT – Complainant not a civil servant. |
| November |
Department for Education |
Complaint about disciplinary proceedings |
OUTSIDE REMIT – HR Management matters |
| November |
Rural Payments Agency |
Manner of investigation conducted into misuse of lease car by employee |
Matter resolved by Department. |
| November |
Ministry of Defence |
Complaint about culture of bullying and safety. |
Referred back to Department – not yet investigated under Code. |
| November |
Ministry of Defence |
Complaint about disciplinary procedures |
Referred back to Department – not yet investigated under Code. |
| November |
Department for Work and Pensions |
Complaint about behaviour of senior civil servants |
OUTSIDE REMIT – Complainant not a civil servant. |
| November |
Department for Work and Pensions |
Improper processing of customer claims |
Referred back to Department – not yet investigated under Code |
| November |
Cabinet Office |
Bullying and racism allegations |
OUTSIDE REMIT – HR Management matters |
| November |
Ministry of Justice |
Complaint about racist behaviour of member of staff |
Referred back to Department – not yet investigated under Code |
| October |
Department for Work and Pensions |
Complaint about DWP official posing racist material on social media |
OUTSIDE REMIT – Complainant not a civil servant. |
| October |
Cabinet Office |
Complaint about Civil Service annual people survey |
Referred back to Department – not yet investigated under Code |
| October |
Her Majesty’s Revenue and Customs |
Complaint about how whistleblowers are handled |
OUTSIDE REMIT – Complainant not a civil servant. |
| October |
Her Majesty’s Revenue and Customs |
Complaint about behaviour of staff surrounding complainant’s dismissal |
OUTSIDE REMIT – HR Management matters |
| October |
Home Office |
Allegations of presenting misleading information in the Government response to the consultation on alcohol minimum unit price |
Fully investigated but not upheld. See Decision Notice |
| October |
Department for Work and Pensions |
Complaint about member of staff at job centre |
OUTSIDE REMIT – Complainant not a civil servant. |
| September |
Ministry of Defence |
Discrimination allegations |
OUTSIDE REMIT – HR Management matters |
| September |
Not known |
Complaint about civil servant expressing views about Brexit on social media |
OUTSIDE REMIT – Complainant not a civil servant. |
| September |
Ministry of Defence |
Manager not declaring conflict of interest in project |
Referred back to Department – not yet investigated under Code |
| September |
Office for National Statistics |
Complaint about managers’ behaviour prior to dismissal |
OUTSIDE REMIT – HR Management matters |
| August |
Department for Work and Pensions |
Complaint that fraud investigation was not properly followed up having been upheld and additional concerns |
Referred back to Department and appropriate actions taken. |
| August |
Department for Work and Pensions |
Generic complaint about bullying. |
OUTSIDE REMIT – HR Management matters |
| August |
Department for Culture Media and Sport |
Complaint about provision of broadband services |
OUTSIDE REMIT – Complainant not a civil servant. |
| August |
Her Majesty’s Revenue and customs |
Complaint about discrimination |
Case referred back to Department |
| August |
Her Majesty’s Probation and Prison Service |
Complaint about handling of allegations of bullying and disciplinary procedures |
OUTSIDE REMIT – HR Management matters |
| July |
Home Office |
Complaint about nepotism in promotion practices. |
Case referred back to Department |
| July |
Department for Work and Pensions |
Complaint about Child Support Agency |
OUTSIDE REMIT – Complainant not a civil servant. |
| July |
Ministry of Defence |
Code complaint from Army Officer |
OUTSIDE REMIT – Complainant not a civil servant. |
| July |
Her Majesty’s Revenue and Customs |
Handling of grievances |
Case referred back to Department |
| July |
Ministry of Defence |
Allegations of fraud |
Case referred back to Department |
| July |
Ministry of Defence |
Complaint about letting of contracts |
OUTSIDE REMIT – Complainant not a civil servant. |
| July |
Department of Health |
Complaint about accelerated access review proposals |
Case referred back to Department |
| July |
Charity Commission |
Complaint about treatment of whistleblower |
Case currently being investigated elsewhere |
| June |
Home Office |
Complaint about behaviour of management around promotion of employee |
OUTSIDE REMIT – HR Management matters |
| June |
Department for Work and Pensions |
Managed moves and unfairness |
OUTSIDE REMIT – HR Management matters |
| June |
HM Treasury |
Complaint about HMT relationship with the banks |
OUTSIDE REMIT – Complainant not a civil servant. |
| June |
Department for Work and Pensions |
Unofficial release of personal information |
OUTSIDE REMIT – HR Management matters |
| June |
Her Majesty’s Revenue and Customs |
Nepotism surrounding recruitment |
OUTSIDE REMIT – HR Management matters |
| June |
n/a |
Complaint MP breached Civil Service Code |
OUTSIDE REMIT – MPs not covered by Civil Service Code |
| May |
Not known |
Complaint of breach of the Code following dismissal |
Case referred back to Department |
| May |
Government Internal Audit Agency |
Allegations of fraud |
Referred to National Audit Office |
| May |
Not Known |
Complaint about Civil Servant in PFI firm |
OUTSIDE REMIT – Complainant not a civil servant. |
| May |
Department for Work and Pensions |
Complaint about treatment of claimants |
OUTSIDE REMIT – Complaint on behalf of somebody not a civil servant. |
| May |
Department for Business Energy and Industrial Strategy |
Complaint about policy on fire safety |
OUTSIDE REMIT – Complainant not a civil servant. |
| May |
N/A |
Complaint British lawyer in Spain broke Civil Service Code |
OUTSIDE REMIT – no civil servants involved |
| May |
Department for Work and Pensions |
Manipulation of data and handling of grievances |
Case referred back to Department |
| May |
Home Office |
Complaint about Office of the Immigration Services Commissioner |
OUTSIDE REMIT – Complainant not a civil servant |
| May |
Department for Work and Pensions |
Fraud within DWP |
OUTSIDE REMIT – Complainant not a civil servant |
| April |
Department for Business Energy and Industrial Strategy |
Complaint about policy on smart meters |
OUTSIDE REMIT – Complainant not a civil servant |
| April |
Ministry of Defence |
Behaviour of staff around granting of contracts |
OUTSIDE REMIT – Complainant not a civil servant |
| April |
Department for Work and Pensions |
Behaviours of staff surrounding dismissal of complainant |
OUTSIDE REMIT – HR Management matters |
| April |
Her Majesty’s Revenue and Customs |
Behaviours of staff at Department |
Case referred back to Department |
| April |
Department for Work and Pensions |
Behaviours of staff at Department |
Case referred back to Department |
| April |
Local Authority |
Complaint local authority worker breached Civil Service Code |
OUTSIDE REMIT – local authority staff not civil servants |
| April |
Food Standards Agency |
Bullying of staff and management of exit schemes |
OUTSIDE REMIT – Complaint not yet heard by Department |
| April |
National Offender Management Service |
Security breaches at HM Prison premises |
Recommendations made – see Decision Notice |
| April |
Department for Business Innovation and Skills |
Complaint about management of Principal Civil Service Pension Scheme |
OUTSIDE REMIT – Complainant not a civil servant |
| April |
Department for Work and Pensions |
Complaint about fraud |
OUTSIDE REMIT – Complainant not a civil servant |
| April |
Medicines and Healthcare Products Regulatory Agency |
Complaint about alteration of research information |
OUTSIDE REMIT – Complainant not a civil servant |
