| MONTH CASE CONCLUDED |
DEPARTMENT |
CASE SUMMARY |
OUTCOME |
| April |
Ministry of Justice |
Complaint about behaviour of prison staff |
Case referred back to Department |
| March |
CAFCASS |
Complaint about staff not following Code of Practice |
OUTSIDE REMIT – Complainant not a civil servant |
| March |
Ministry of Defence |
Complaint about objectivity of Departmental complaints process |
Case referred back to Department |
| March |
Competition and Markets Authority |
Complaint about integrity of staff on interview panels |
Case referred back to Department |
| February |
Crown Prosecution Service |
Complaint about behaviour of staff in Department |
Case referred back to Department |
| February |
Department for Work and Pensions |
Complaint about staff not complying with clear desk policy |
Case referred back to Department |
| February |
Welsh Government |
Complaint about Department's failure to disclose information |
See Findings and Recommendations |
| January |
Department for Transport |
Complaint about behaviour of individual in Department |
OUTSIDE REMIT – Complainant not a civil servant |
| January |
Civil Service Resourcing |
Complaint about objectivity of HR teams |
Case referred back to Department |
| January |
Department for Work and Pensions |
Complaint about behaviour of staff at Job Centres |
OUTSIDE REMIT – Complainant not a civil servant |
| January |
Department for Transport |
Complaint about named employee at Civil Aviation Authority |
OUTSIDE REMIT – Complainant not a civil servant |
| January |
Department for Work and Pensions |
Generic complaint about behaviour of staff towards public at DWP offices |
OUTSIDE REMIT – Complainant not a civil servant |
| November |
Department for Communities and Local Government |
Complaint about management instruction not to record Minister’s decision in planning decision case |
Case referred back to Department |
| November |
Met Office |
Attempt by management to conceal financial irregularities |
See Findings and Recommendations |
| October |
Ministry of Defence |
Unfair investigation of complainant by management |
OUTSIDE REMIT – HR management issue |
| October |
Department of Health |
Complaint about information provided by Special Advisers |
Case referred back to Department |
| July |
Home Office |
Untrue statements made to Minister concerning maritime safety |
See Findings and Recommendations |
| June |
Foreign and Commonwealth Office |
Complaint about appointment of two senior officials |
OUTSIDE REMIT – HR management issue |
| June |
Department for Work and Pensions |
Complaint centred around decision makers being advised by senior management to make untrue statements |
See Findings and Recommendations |
| April |
Her Majesty’s Revenue and Customs |
Complaint about integrity of senior official |
Unable to pursue case as complainant left Civil Service and did not provide contact details |
| April |
Department for Work and Pensions |
Complaint about integrity of senior managers |
OUTSIDE REMIT – HR management issue |
