Civil Service Commission

2016-17 Civil Service Code Complaints

MONTH CASE CONCLUDED DEPARTMENT SUMMARY OF CASE OUTCOME
March Department for Work and Pensions Conduct of grievances OUTSIDE REMIT – HR Management matters
March Department for Work and Pensions Complaint about aggressive staff  OUTSIDE REMIT – complainant not a civil servant
March  Forestry Commission Behaviour of staff  OUTSIDE REMIT – complainant not a civil servant
March  Ministry of Defence  Theft from colleague  Case referred back to Department
March Public Health England  Bullying by management  Case referred back to Department
March Ministry of Justice  Bullying by management Case referred back to Department
February Public Health England Allegations relating to the misuse of safety procedures Breach found.  See Decision Notice
February Department for Work and Pensions Behaviour of staff Case referred back to Department
February  Ministry of Defence  Conduct surrounding appointment of staff  OUTSIDE REMIT – complainant not a civil servant
February  DFID  Behaviour of staff at overseas consulate  OUTSIDE REMIT – complainant not a civil servant
February Government Internal Audit Agency Complaint about awarding of contracts Case referred back to Department
February OFSTED Behaviours of staff at OFSTED OUTSIDE REMIT – complainant not a civil servant
February Home Office Behaviours of staff at UK Borders and Immigration Case referred back to Department
January Food Standards Agency Allegations of falsification of contamination records at a food business operator by a contractor and the way that FSA conducted investigation when concerns were raised by complainant. Breaches found.  See Decision Notice
January Home Office Behaviour of senior staff Case referred back to Department
December Department for Work and Pensions Allegations of manipulation of statistics Investigated on appeal. No breach found.  See Decision Notice
December Home Office – UK Visas and Immigration Complaint about behaviour of staff Case referred back to Department
December Crown Prosecution Service Treatment of disabled staff Case referred back to Department
December Department for Business Innovation and Skills Dishonest behaviour around recruitment  Case referred back to Department
December Department not disclosed Behaviour of senior management  Case referred back to Department
December OFGEM Fraud around the RHI scheme  Case referred back to Department
November Ministry of Justice – NOMS  Complaint about treatment of staff under investigation Case referred back to Department
November Her Majesty’s Revenue and Customs Complaint about non collection of taxes Case referred back to Department
November Department for Work and Pensions Behaviour of security staff Case referred back to Department
November Home Office Abuse of position Case referred back to Department
November Department for Work and Pensions Bullying by managers Case referred back to Department
November Ministry of Defence Conduct of grievance investigations Case referred back to Department
November Food Standards Agency Stalking by member of staff  Complainant not a civil servant but notified Department of matter
November Ministry of Justice Handling of customer files Case referred back to Department
October Ministry of Defence Behaviour of staff Complainant no longer a civil servant
September Department for International Development Corruption around Iraq Enquiry OUTSIDE REMIT – complainant not a civil servant
September Government Legal Department Unethical behaviour of solicitor  OUTSIDE REMIT – complainant not a civil servant
August Department for Work and Pensions Data protection issues and possible mis-recording of statistics Case referred back to Department
July National Archives Complaint about behaviour of staff Case referred back to Department
July Disclosure and Barring Service Corrupt behaviour by staff OUTSIDE REMIT – complainant not a civil servant
July Crown Prosecution Service Conduct of staff Case referred back to Department
July Crown Prosecution Service conduct of grievance investigations Case referred back to Department
July No Department given Violent behaviour by staff Case referred back to Department
July Ministry of Justice Bullying by managers Case referred back to Department
June Department for Work and Pensions Behaviour of staff at Jobcentre Case referred back to Department
June Food Standards Agency Generic complaint about behaviour of staff at agency Case referred back to Department
June Ministry of Justice Grievance raised about behaviour of member of staff Case referred back to Department
June Department for Work and Pensions Behaviour of staff at Jobcentre Case referred back to Department
June Ministry of Defence Handling of grievances and disciplinary processes Case referred back to Department
June Ministry of Justice – NOMS Complaint about management decisions about offenders Case referred back to Department
June Ministry of Justice Behaviour of staff  OUTSIDE REMIT – complainant not a civil servant
April Her Majesty’s Revenue and Customs Complaint about behaviour of staff OUTSIDE REMIT – complainant not a civil servant
April Ministry of Justice Behaviour of ushers Case referred back to Department