2019-2020 Civil Service Code Complaints

Month Concluded Department Summary Outcome
April Home Officer Code complaint, asked to confirm whether or not there has been a departmental investigation. Out of scope - Non civil servant
Ministry of Justice Complaint that the National Probation Service were storing inaccurate information for the purpose of risk assessment Referred back to the Department for investigation
Department for Work and Pensions Complaint about a civil servant accessing records without cause. Referred back to the Department for investigation
Other Complaint about Hull City Council. Initial complaint not under the prism of the Civil Service Code. Complaint out of scope.
May Her Majesty's Revenue and Customs HMRC,Code complaint, asked to confirm whether the person was a Civil Servant
Other Complaint about a civil servant breaking the code. Complainant not civil servant.
Other Complaint about issues in schools Complainant not civil servant, and neither are teachers.
Ministry of Defence Civilian in Gibraltar denied permission to stand for election in Parliament of Gibraltar Out of scope - HR issues
Department for Work and Pensions Bullying/harassment Out of scope - HR issues
Department for Transport Code complaint. Litigation and disciplinary process ongoing. CSC cannot accept complaints due to litigation.
DH Code complaint. Complainant believed it had already been investigated in the Department. In/out of scope Submission made. No departmental Code complaint so cannot be considered on appeal.
June Ministry of Justice Continuation long standing complaint Out of scope
Ministry of Defence Complaint about behaviour in the Department. Out of scope - HR issues
Other Complaint about the handling of a case by Civil Service Pensions. Out of scope - MyCSP not staffed by civil servants.
Other Complaint against LGSCO Out of scope - LGSCO is not staffed by civil servants.
Her Majesty's Courts & Tribunals Service Complaint about recruitment campaign. Out of scope - complainant must be an existing Civil Servant to complain under code.
July Other Complaint that he/she was dismissed from employment Complainant did not reply to requests for further information
Other Complaint about comments about an MP in a newspaper Directed to Propriety and Ethics
Other Complaint about the behaviour of the civil service towards the opposition party Presumed not to be a civil servant, so directed to complain in the usual way, via department and MP & PHSO.
Other Complaint about a civil servant being a member of a political party. Closed - no breach
Department for Work and Pensions Complaint about a civil servant's behaviour Out of scope - HR issues
Insolvency Service Complaint about HR issues Out of scope - HR issues
Other Complaints from outside the UK regarding issues that are out of scope Out of scope - passed complaint on to relevant body
August Cabinet Office Complaint about GRS not obeying law Out of scope - directed to HMRC and HR
Other Complaint about a local Councillor Out of scope - neither party a civil servant
Ministry of Justice Complaint about potential HR matter Referred back to the department for investigation
Cabinet Officer Complaint about HR issues Out of scope
Other Complaint about an email sent to civil servants by the PM. Out of scope - the PM is not a civil servant, therefore not bound by the Code
Other Complaint about proroguing of parliament Out of Scope - Not considered under the Code
Office for National Statistics Complaint about a grievance procedure Out of Scope - Employment Law
Government Legal Department Complaint about an ongoing tribunal case Referred back to department - Commission cannot investigate until tribunal has finished.
September Department for International Trade Complaint about a grievance issue Out of Scope - Not considered under the Code
Foreign and Commonwealth Office Complaint about Brexit Scripts Referred back to Department for Code investigation
Her Majesty's Treasury Complaint about a tweet about Brexit Out of scope - not an existing civil servant
Department for Work and Pensions Complaint about how a case was handled Out of scope - not an existing civil servant
Other Complaint about misconduct of a non-civil servant Out of Scope - advised on who to contact
Other Complaint about a civil servant Referred back to Department
Minsitry of Defence Complaint about data sharing and behaviour of colleagues Not in scope - referred to relevant bodies/department
Cabinet Office Complaint about government adverts about leaving the EU Referred back to Department
Home Office Asking whether swearing in the office is a breach of the Code Advised on the Code and referred back to Department - potential HR matter
October 2019 Her Majesty's Revenue and Customs Complaint about decisions made around customer tax penalties. See case summary for more information.
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