Accessibility statement
This accessibility statement applies to the Civil Service Commission website at civilservicecommission.independent.gov.uk
The website is run by the Civil Service Commission.
We want as many people as possible to be able to use the website. This includes:
- making the website content as easy to understand as possible
- designing the website responsively so it can be interpreted easily on devices with varying screen sizes, for example mobile browsers
- allowing users to zoom in on pages up to 400%, without content spilling off the screen
- enabling users to navigate most of the website using just a keyboard
- enabling users to navigate most of the website using speech recognition software
- enabling users to listen to most of the website using a screen reader
If you have a disability and are looking for advice on how to make your device easier to use, visit AbilityNet.
Feedback and contact information, including accessibility problems
If you need information on this website in a different format, such as an accessible PDF, large print, easy read, audio recording or braille, please contact us. We’ll consider your request and respond within 10 working days.
Similarly, If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact us.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
If you are in Northern Ireland and are not happy with how we respond to your complaint you can contact the Equality Commission for Northern Ireland who are responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’) in Northern Ireland.
Technical information about this website’s accessibility
We are committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website aims to meet all of the relevant success criteria up to and including level AA of the Web Content Accessibility Guidelines (WCAG) version 2.2. This website is partially compliant.
Where accessibility issues arise, we aim to resolve them as soon as possible.
Non-compliance with the accessibility regulations
Internal accessibility testing against the WCAG 2.2 success criteria has been conducted on the website.
Where there are known issues that are not fully accessible, these are listed in the Non-accessible content section below.
Non-accessible content
We know some parts of the Civil Service Commission website are not fully accessible and are aiming to fix this as soon as possible. The following may present barriers to your use of the website:
- Many downloadable PDF files across the website will cause difficulty for those aided by screen reader software due to their incorrect format.
If you encounter any additional non-accessible content while using this website please don’t hesitate to contact us.
What we’re doing to improve accessibility
We will monitor accessibility on a regular basis and keep this statement up to date in accordance with this process.
Preparation of this accessibility statement
This statement was prepared on 19 March 2026 and last updated on 19 March 2026.
This website was last tested in March 2026 and the test was carried out by Design102.