Civil Service Commission

2013-14 Civil Service Code complaints

MONTH CASE CONCLUDED

DEPARTMENT

CASE SUMMARY

OUTCOME

      March

Serious Fraud Office

Presentation of information surrounding the cost of consultancy contracts in 2010

UPHELD – Decision Notice

March

No Department named

Complaint about Department’s consultation process

OUTSIDE REMIT – Complainant not a civil servant – advised to pursue complaint with department

January

HMRC

IT procurement practices and processes

Complaint was considered in two parts:

1. OUTSIDE REMIT – HR    Management Issue

2.Concern being investigated by another authority

December

Ministry of Defence

Issues surrounding payment of expenses

OUTSIDE REMIT – HR Management issue

November

Department for Work and Pensions

Complaint about behaviour of a civil servant

OUTSIDE REMIT – Complainant not a civil servant – advised to pursue complaint with department

November

Department for Environment Farming and Rural Affairs

Issues surrounding employee dismissal

OUTSIDE REMIT – HR management issue.  Provided with details of appropriate routes for seeking redress.

November

Department for Work and Pensions

Complaint about behaviour of a civil servant

OUTSIDE REMIT – Complainant not a civil servant – advised to pursue complaint with department

October

Ministry of Defence

Issues surrounding employee dismissal

OUTSIDE REMIT – HR Management issue

October

Her Majesty’s Treasury

Breach of Code by former civil servant

OUTSIDE REMIT – Complainant not a civil servant  Explanatory Letter

October

Home Office

Inappropriate behaviour by a civil servant

OUTSIDE REMIT – Complainant not a civil servant

September

Home Office

Inappropriate behaviour by civil servants

MATTER DEALT WITH BY DEPARTMENT  Preliminary investigation indicated the complaint related to operational issues not Code issues

August

Department for International Development

Inappropriate behaviour by civil servants

MATTER DEALT WITH BY DEPARTMENT      Referred back to Department and investigation concluded

August

Department for Work and Pensions

Inappropriate behaviour by civil servants

OUTSIDE REMIT – Complainant not a civil servant.  Given details of other authorities who might be of assistance.

July

Ministry of Defence

Falsely accused of bullying and harassment

OUTSIDE REMIT – HR management issue.  Provided with details of appropriate routes for seeking redress.

July

Department for Work and Pensions

Handling of grievances

OUTSIDE REMIT – HR management issue.

July

Cabinet Office

Impartiality in production of a press article

NOT UPHELD – Decision Notice

July

Her Majesty’s Revenue and Customs

Dissatisfaction with the handling and outcome of a grievance investigation.

OUTSIDE REMIT – HR management issue.  Provided with details of appropriate routes for seeking redress.

June

Ministry of Defence

Conduct of a grievance investigation.

OUTSIDE REMIT – HR management issue

June

Highways Agency

Handling of investigation following a concern having been raised relating to professional conduct.

OUTSIDE REMIT – HR management issue, and in any event related to events that had taken place many years previously.

April

Highways Agency

Treatment of employees with disabilities.

OUTSIDE REMIT – HR management issue.  Provided with details of appropriate routes for seeking redress.