Civil Service Commission

2018-19 Civil Service Code Complaints

February Department of Health and Social Care Complaint about policy proposals relating to pricing and reimbursement of medical technologies including pharmaceuticals. Investigated – no breach found. See Findings and Recommendations.
December Department for Work and Pensions Complaint about child maintenance payments Out of scope / Referred back to Department – not yet considered under Code
December Department for Work and Pensions Complaint about HR matters and grievances OUTSIDE REMIT – HR Management matters
December Advisory, Conciliation and Arbitration Service Complaint about former employee OUTSIDE REMIT – complainant not a civil servant
December Cabinet Office Undisclosed whistleblowing complaint Referred back to Department – not yet considered under Code
November Health and Safety Executive Complaint about recruitment process UPHELD – see Findings and Recommendations
November Birmingham City Council Complaint about council treatment of vulnerable people OUTSIDE REMIT – Local Authorities not civil Service
November Not known Complaint about civil servant writing book OUTSIDE REMIT – complainant not a civil servant
November Ministry of Defence Complaint about treatment over internal fraud allegations Cannot accept case as currently at Employment Tribunal
November Home Office Complaint about termination of contract OUTSIDE REMIT – HR Management matters
October Ministry of Defence Allegations of threatening behaviour Referred back to Department – not yet considered under Code
October Ministry of Defence Fraud whistleblowing complaint Referred back to Department – not yet considered under Code
October Ministry of Defence Complaint about behaviour of member of staff OUTSIDE REMIT – complainant not a civil servant
October Crown Prosecution Service Complaint about conduct surrounding review Referred back to Department – not yet considered under Code
October Department for Work and Pensions Allegations of bullying and harassment Referred back to Department – not yet considered under Code. Probably HR matters
October Ministry of Defence Breaches of security Referred back to Department – not yet considered under Code
September Department for Education Complaint about financial propriety and senior management Referred back to Department – not yet considered under Code
September Foreign and Commonwealth Office Complaint about treatment of British citizen abroad OUTSIDE REMIT – complainant not a civil servant
September Department for Work and Pensions Complaint about implementation of legislation Referred back to Department – not yet considered under Code
September Home Office Bullying and harassment OUTSIDE REMIT – HR Management matters
September Home office Complaint about conduct of internal recruitment campaign OUTSIDE REMIT – HR Management / Recruitment matters
September Non specified NDPB Bullying and harassment OUTSIDE REMIT – HR Management matters
August Department for Work and Pensions Complaint about abuse of social media Referred back to Department – not yet considered under Code
July Department for Business, Energy and Industrial Strategy Complaint about senior staff appointment Investigated – no breaches found but recommendations made
July Ministry of Justice Complaint about management of contracts Referred back to Department – not yet considered under Code
July Department for Work and Pensions Complaints about dishonest behaviour by staff Cases satisfactorily resolved by Department
July Crown Prosecution Service Serious misconduct OUTSIDE REMIT – HR Management matters
July Her Majesty’s Revenue and Customs Fraud OUTSIDE REMIT – complainant not a civil servant
 

July

 

Crown Prosecution Service Complaint about training schemes OUTSIDE REMIT – HR Management matters
July Forestry Commission Prosecutions in connection with osprey nests OUTSIDE REMIT – complainant not a civil servant
July Ministry of Defence Complaint against military officer OUTSIDE REMIT – complainant not a civil servant
July Competition and Markets Authority Bullying and Harassment OUTSIDE REMIT – HR Management matters
June Child Support Agency Complaint about conduct of staff OUTSIDE REMIT – complainant not a civil Servant
June Cabinet Office Complaint about handling of grievances OUTSIDE REMIT – HR Management matters
June Ministry of Defence Behaviours of named officials Referred back to Department – not yet considered under Code
June No Department given Managers wrongly claiming allowances Referred back to Department – not yet considered under the Code
June National Savings and Investments Complaint about grievance processes and unfair treatment Referred back to Department – not yet considered under the Code
June No Department given Complaint about behaviour of civil servant OUTSIDE REMIT – complainant not a civil servant
June Home Office Complaint about payment of pensions OUTSIDE REMIT – HR Management matters
June Home Office Complaint about injury benefit claim Referred back to Department – not yet considered under the Code
June n/a Complaint about Employment Tribunal OUTSIDE REMIT – complainant not a civil servant
May Marine Management Organisation Complaint about conduct around recruitment OUTSIDE REMIT – HR Management matters
May Ministry of Defence Complaint about bullying and harassment OUTSIDE REMIT – HR Management matters
May n/a Complaint about treatment of school student OUTSIDE REMIT
May Department for Work and Pensions Complaint about banning of charitable donations OUTSIDE REMIT
May Department for Environment Farming and Rural Affairs Complaint about fixed term contracts OUTSIDE REMIT
May Department for Work and Pensions Complaint about merits of policy decisions OUTSIDE REMIT –Complainant not a civil servant
May Department for Transport Complaint about circumstances surrounding dismissal OUTSIDE REMIT –Complainant not a civil servant
April Department not given Complaint about inappropriate criminal charges being brought against civil servant OUTSIDE REMIT – Complainant not a civil servant
April Home Office Complaint about fraudulent tax behaviour Referred back to Department – not yet considered under the Code
April Department for Work and Pensions Anonymous complaint about bullying OUTSIDE REMIT – Commission does not accept anonymous complaints
April Her Majesty’s Revenue and Customs Anonymous complaint about undisclosed wrongdoings OUTSIDE REMIT – Commission does not accept anonymous complaints