Civil Service Commission

2017-18 Civil Service Code Complaints

MONTH CASE CONCLUDED DEPARTMENT CASE SUMMARY OUTCOME
September Ministry of Defence Manager not declaring conflict of interest in project Referred back to Department – not yet investigated under Code
September Office for National Statistics Complaint about managers’ behaviour prior to dismissal OUTSIDE REMIT – HR Management matters
August Department for Work and Pensions Complaint that fraud investigation was not properly followed up having been upheld and additional concerns Referred back to Department and appropriate actions taken.
August Department for Work and Pensions Generic complaint about bullying. OUTSIDE REMIT – HR Management matters
August Department for Culture Media and Sport Complaint about provision of broadband services OUTSIDE REMIT – Complainant not a civil servant.
August Her Majesty’s Revenue and customs Complaint about discrimination Case referred back to Department
August Her Majesty’s Probation and Prison Service Complaint about handling of allegations of bullying and disciplinary procedures OUTSIDE REMIT – HR Management matters
July Home Office Complaint about nepotism in promotion practices. Case referred back to Department
July Her Majesty’s Revenue and Customs Handling of grievances Case referred back to Department
July Ministry of Defence Allegations of fraud Case referred back to Department
July Ministry of Defence Complaint about letting of contracts OUTSIDE REMIT – Complainant not a civil servant.
July Department of Health Complaint about accelerated access review proposals Case referred back to Department
July Charity Commission Complaint about treatment of whistleblower Case currently being investigated elsewhere
June Department for Work and Pensions Managed moves and unfairness OUTSIDE REMIT – HR Management matters
June Department for Work and Pensions Unofficial release of personal information OUTSIDE REMIT – HR Management matters
June Her Majesty’s Revenue and Customs Nepotism surrounding recruitment OUTSIDE REMIT – HR Management matters
May Government Internal Audit Agency Allegations of fraud Referred to National Audit Office
May Department for Work and Pensions Complaint about treatment of claimants OUTSIDE REMIT – Complaint on behalf of somebody not a civil servant.
May Department for Business Energy and Industrial Strategy Complaint about policy on fire safety OUTSIDE REMIT – Complainant not a civil servant.
May Department for Work and Pensions Manipulation of data and handling of grievances Case referred back to Department
May Home Office Complaint about Office of the Immigration Services Commissioner OUTSIDE REMIT – Complainant not a civil servant
May Department for Work and Pensions Fraud within DWP OUTSIDE REMIT – Complainant not a civil servant
April Department for Business Energy and Industrial Strategy Complaint about policy on smart meters OUTSIDE REMIT – Complainant not a civil servant
April Ministry of Defence Behaviour of staff around granting of contracts OUTSIDE REMIT – Complainant not a civil servant
April Department for Work and Pensions Behaviours of staff surrounding dismissal of complainant OUTSIDE REMIT – HR Management matters
April Her Majesty’s Revenue and Customs Behaviours of staff at Department Case referred back to Department
April Department for Work and Pensions Behaviours of staff at Department Case referred back to Department
April Food Standards Agency Bullying of staff and management of exit schemes OUTSIDE REMIT – Complaint not yet heard by Department
April National Offender Management Service Security breaches at HM Prison premises Recommendations made – see Decision Notice
April Department for Business Innovation and Skills Complaint about management of Principal Civil Service Pension Scheme OUTSIDE REMIT – Complainant not a civil servant
 April Department for Work and Pensions Complaint about fraud  OUTSIDE REMIT – Complainant not a civil servant
 April  Medicines and Healthcare Products Regulatory Agency Complaint about alteration of  research information OUTSIDE REMIT – Complainant not a civil servant